4.0 GENERAL FAQ
How can composite image technology support police investigations?
Facial composites drawn by sketch artists have been used for decades by
police when the identity of a suspect is unknown and can't be determined
through a lineup or through mug shot collections. But because of the
limited availability and cost of professional artists, composites have
often been reserved for high profile or serious cases. Computer facial
composite technology is gaining increased acceptance among law
enforcement agencies both to enhance the work of traditional sketch
artists and to allow composites to be created more quickly and
inexpensively, and used to solve a wider range of crimes.
What are the advantages of FACES composite technology?
Three key advantages of FACES technology are that it is affordable,
effective, and easy to use. FACES pricing means that even small police
agencies can have personnel able to produce composite images. The
software can be used on any standard computer: increasingly, police are
using FACES on their laptops to get suspect descriptions right at the
scene. The FACES database includes more than 4400 facial components that
can be selected, sized, adjusted and blended together to produce
exceptionally accurate photo-quality images of either sex and any race.
With its simple and intuitive interface, FACES lets you create
composites without any forensic art skills or experience. The software
includes a detailed manual as well as exercises to help you improve your
composite image ability. You also get a booklet of thumbnail images from
the FACES database to assist in witness interviews.
How can FACES technology help in coordinated law enforcement efforts?
FACES has two features to share information across police jurisdictions
and help track and apprehend suspects. First, FACES is the only
technology to generate a unique Biometric Alphanumeric Code (BAC) for
every composite image. BAC codes can be sent by phone, fax or email to
recreate the composite in exact detail. The small size of the BAC code -
less than 1KB - makes it ideal for wireless transmission between station
and patrol cars, or between agencies. Second, FACES software has the
ability to export composite images as JPEG files to include in police
bulletins and websites. And its the only composite technology that has
full integration capability with TRAK, the emergency alert solution used
by more than 1400 police agencies to issue child alert bulletins and
other crime information.
Does FACES 4.0 have improved facial and hair features?
Yes. The FACES 4.0 database has been expanded from 3,800 to 4,400 facial
features, including more Asian, Latin and African-American components.
We've added facial markings such as scars, tattoos, moles and piercings.
Hats and headwear can be added and removed from composites: in previous
versions, they were only attached only to certain hairstyles. FACES 4.0
also lets you choose between 3 different tones for hair including
moustaches and beards: older versions had only a single medium hair
tone. And the hair flip feature lets you change hair styles from side to
Is FACES 4.0 easier to use?
Yes. Although our research shows that customers believe FACES is the
easiest software to use and creates the most accurate facial composites,
we've made some key improvements to the FACES interface. For example,
with FACES 4.0 you can just click on the composite image to select and
change nose, eyes, mouth, etc. The portrait area is bigger and the
features palate is better organized for faster review and selection of
components. Improved positioning tools, including zoom, let you fine
tune features and improve the accuracy of your composite.
Can I email and export FACES 4.0 images?
Yes. FACES 4.0 allows you to click and send composite files attached to
emails. You can also export composite images in JPEG format to use in
police bulletins and websites. And it has full integration capability
with the TRAK emergency alert system.
What kind of technical support is available?
FACES 4.0 includes a detailed 40-page user's guide. The software
includes free technical assistance by phone for 90 days after
registration. And there are extensive online FAQs to troubleshoot common
Are there discounts for multiple purchases?
Yes. Call our FACES 4.0 sales hotline at 1-704-756-5446
representative will develop a pricing strategy that delivers exactly
what your agency needs.
What about future upgrades?
By purchasing FACES 4.0 you'll get discounts on future upgrades.
is a registered trademark of IQ Biometrix Inc.